How to Reset my Palscity Password - How to Recover my Palscity Forgotten Password


There are a few methods you can use to recover your Palscity account password. The most straightforward one is to use a recovery code or link, but you must have access to the email account you used when you signed up for Palscity:

  • First, go to Palscity?s login page.
  • Try to log in with the last password you remember using.
  • If it?s incorrect, and you completely cannot access your account, click on the reset password link below the login page


  • Now enter the email address you used to create your account and click the Recover button.

  • Now you will find a message success notification telling you that the "E-mail has been sent successfully".


  • In case your email is not used on our system at all, you will find a message "We can't find this email.". This means you can now create an account using this email since you do not have an account associated to that email.


  • Now go to your email if it was successful and you will find a reset password email sent to you as follows.


  • Now click on the reset password email and follow through to the link and enter your new password.


  •  Now you can use your new password to access your account.

NB: In case you are completely stuck, email hello@palscity.com for help.

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